Setting up your Wi-Fi Connected Robot with the iRobot® HOME App

1. The iRobot HOME App will display the names of the Wi-Fi networks the robot can detect and is compatible with. Confirm this is the network you would like to use.

2. Follow the instructions on the screen, then press on "My robot is ready".

3. Follow the charging station setup instructions. Press on "Continue".

4. Once you are ready press on "Get started"

Note:

• For all robots - Tape and packaging materials should be removed from the robot and dock before starting 
• For the AutoWash™ Dock - Pad wash roller and ramp need to be installed before starting
• For Roomba® Essentials - Please make sure you have removed the bumper guards and film from the dock

Place the dock on a level surface that is free of obstacles. Place the dock as close to the router as possible to ensure good Wi-Fi coverage. Then connect it to power. There should be a small light from the dock. Make sure the dock is in a good location, and you are on the correct network frequency.

Note: Roomba Essentials doesn't have a light on the dock. Please still check that the cord is fully inserted on both sides.

Click here to review tips for where and how you should place your dock in the house.

Follow along in the app to choose the Wi-Fi you want to use. Enter the Wi-Fi passoword and activate your robot.

Expand here if you have an older model (Roomba 600-900, e series, i1/i2/i3/i4/i5, Combo, Essentials):

If you have an older model the app will prompt you to enter your Wi-Fi information and then press the robot's button to activate it.

 

Follow the steps below:

 

a. The iRobot HOME App will display the names of the Wi-Fi networks the robot can detect and is compatible with. Confirm this is the network you would like to use.

Note: If your robot supports 2.4GHz exclusively, ensure you select the 2.4GHz network per the instructions in Step 2b.

 

b. Enter your Wi-Fi network password. If no password is required, check the box on the screen and press “Continue”.

Note: If you receive a message at the end of the setup process indicating an incorrect password, ensure you have entered your Wi-Fi network password correctly. The App will inform you if your password won't work due to any special characters that are not accepted. We recommend typing your password manually, please avoid copy and paste.

 

c. Press the robot's buttons to connect your robot to your phone. This step turns on Roomba®’s internal Wi-Fi network so that your device can locate the robot.

 

Roomba® i, e, 900, 800, and 600 Series

 

 

 

 

 

 

 

 

 

 

 

 

Note: We do not support WPA3 security. Networks can be changed later, but your phone and robot should be using the same network for setup.

 

d. Your app will search for nearby products

 

e. Stay on the screen until the connection is completed

 

From here, your device should locate the robot and you’ll now be able to adjust and control it through the iRobot® HOME App. If the robot is not found, please proceed to the Troubleshooting steps below.

 

Name Your Robot

The name “Roomba” is preloaded, but you can give your Roomba® a personal name. Name it whatever you want! Press “Continue”.

Note: Your robot will now be associated with your account. It may take a few minutes for our system to set up your robot appropriately. If in a few minutes there is still no connection, please close and reopen the app.

Continue to Step 5.

 Congratulations. Your robot is now set up and ready to go. Welcome to the iRobot family!

If the setup was successful, but you immediately saw this error ""Roomba Cannot Connect Right Now"  "Unable to Connect"", please change the robot's Wi-Fi:

1. In the app, navigate to Product Settings > Wi-Fi Settings > select "Reconnect or Change Product Wi-Fi"
2. Enter your Wi-Fi password to re-establish the Wi-Fi connection to the robot

The robot should now be connected! We find this resolves the issue for most of our customers.

Note: Roomba Combo 10 Max will prompt you to start a mission in order to create a map of your home. The app will ask you if you have an existing map or if you would like to create a new one. If this is not your first robot or mop and you already have a created map you can retrieve it from the cloud. See here more about maps.

1. If you see the message that your robot is already registered to a different account, please choose one of the options on the screen

2. If you have clicked on "Change ownership", please follow the steps on the screen

3. Wait for your robot to boot up

4. You should be able to successfully register your robot now

Robot: Confirm that your robot is on the dock and charging. Perform a reboot by holding down the CLEAN button for about 20 seconds. You should hear a little tune. Then see if the connection can be established. You can visit this link if you wish to learn more about rebooting your robot.

Router: Unplug your router for 10 seconds, then plug it back in. Wait 2 minutes for the router to boot up again. Then see if the connection can be established.

Device: Uninstall and re-install the app​. (This will effectively clear your cache​ and ensure that the app SW version is the latest​ one.)

If you have another device (phone or tablet), aplease try to setup your robot with it. If the app works on one phone and not the other, there is likely something blocking the signal on that particular device.

Note: We no longer support iPad devices during setup. Customers may not be able to set up their robot on an iPad.

• Try a different network:

Is there a different network that can be used to setup the robot? If yes, you can try broadcasting a hotspot network.

If you have a different network* you can connect to, please follow these steps:

1. To set up a hotspot you will need two phones. One phone only on cellular and broadcasting a Wi-Fi hotspot. Then the other device connecting to that phone's hotspot (Wi-Fi).
2. Visit this link for more details - How to Turn Your Phone Into a Wi-Fi Hotspot.

Note: For mesh networks, such as Orbi or Eero, 2.4GHz and 5GHz are typically combined, making the distinction more challenging. If you are having connection difficulties with a robot that supports 2.4GHz exclusively, it is recommended to consult your mesh network online user guides and obtain instructions on how to temporarily disable 5GHz while you connect your robot to Wi-Fi. The 5GHz can then be turned back on after this has been completed.

*We acknowledge that hotspot isn't always possible to do, so you can skip this step if you see it fit.

• Mobile data only:

Can you test setting up your robot using only the mobile data on your device? Turn off your Wi-Fi and leave only your mobile data on.

Note: If one network works and the other network never works, then we know the root cause of the failure is with that network. In that case, we recommend you reaching out to your provider because something might be blocking the signal.

If the hotspot works, that would mean that the issue is with your home network - something to do with the router, firewalls, ad blocker, VPN, etc. At that point, we might recommend reaching out to your internet service provider for further assistance.

If the robot is not found, the app should prompt you to try again.

After two (2) attempts you will be prompted to manually select a network that Roomba® has created. Please follow these instructions. This is a temporary network created by your robot to establish a connection. Once it connects, your device will default back to your network.

Note: Your device may default back to 5GHz, and you may need to switch back to 2.4GHz.