Error 32 means that the Smart Map your robot created does not match with the map in the iRobot® HOME App.
Please review the iRobot® HOME app's Smart Map section to ensure no changes have been made to the map, and then try again.
If the message persists, perform a robot reboot by pressing and holding the CLEAN button for 20 seconds, and then ask the robot to clean everywhere / clean all.
If the message persists after rebooting the robot, please contact iRobot Customer Care.
For expedited service, please have the following ready:
- Your robot charged and with you.
- Your robot's Serial number.
- For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).
