Contact iRobot Customer Care

For expedited service, please have the following ready:

• Your robot charged and with you
• Your robot's Serial number
• For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer)

USA and Canada

Call to speak with an iRobot® Support Specialist 1-866-747-6268

Chat with us by selecting the icon in the right corner of the page (USA only)

• Monday through Friday: 9:00am - 9:00pm EST
• Saturday & Sunday: 9:00am - 6:00pm EST

Message us: Click the Green “Send Us a Message” button below
Please note: To upload files to your support message, you must be logged into your iRobot® account

USA: Log In Here
Canada: Log In Here

iRobot® Select Subscribers

Please be sure to have your membership details ready so we can validate your account. If you are not a Select subscriber, please use one of the numbers listed above.

Select Membership - Log into your Select Member Portal, or call us 800-677-1088

• Monday through Friday: 10:00am - 7:00pm EST
• Saturday & Sunday: Chat and Email support through the Select Member Portal.

International

If you are an iRobot® customer in need of support and live outside the U.S. or Canada, please contact your International Distributor. Select your language and country.