Error 13 means Roomba® i Series is on an obstacle or an uneven surface, and a side wheel is stuck. If this is the case, lift Roomba® off the floor, place it in the center of the room, and restart the clean cycle. If this error occurred on a flat surface, check the wheels for obstructions.
Use a Virtual Wall® to keep Roomba® away from problem areas.
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Push the wheels up and down several times and shake out any loose debris that may be trapped in the wheel well.
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Briskly turn both wheels by hand and make sure they turn freely and that each wheel exhibits the same amount of resistance.
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Inspect the front caster wheel on the robot to ensure it is free of any debris.
Please visit the iRobot Store - Parts and Accessories or use an authorized retailer to order a part. If you believe you're in warranty, please contact iRobot Customer Care.
