Roomba®: Error 2

Indicators

• Roomba® e and i series says Clean the brushes, then press clean
• Roomba® 900 series says “Error two (2). Clear Roomba's debris extractors, then press CLEAN to restart.”
• Roomba® 800 series says “Error two (2). Open Roomba’s extractor frame and clean extractors.”
• Roomba® 500, 600, and 700 series says “Error two (2). Open Roomba’s brush cage and clean brushes.”
• Select models will play a two-tone “Uh-Oh” sound followed by two (2) beeps

Note: Thick carpet or high-pile rugs can potentially slow Roomba's brushes down too much, preventing them from spinning and resulting in error 2. If you notice your robot says error 2 while on carpet, please also test Roomba® on a hard floor to see if the issue persists.

Overview

Error two (2) means the extractors or brushes cannot turn. Please perform these care procedures for your robot:

• Roomba® e Series and Roomba i Series rubber brush care
• Roomba® 800 and 900 series extractors
• Roomba® 500, 600, and 700 series brushes

If the message persists after cleaning, you may need replacement brushes or extractors. Please visit the iRobot Store - Parts and Accessories or use an authorized retailer to order a part. If you believe you're in warranty, please contact iRobot Customer Care.

• For expedited service, please have the following ready:

  • Your robot charged and with you
  • Your robot's Serial number
  • For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer)