Indicators
- The Wi-Fi connected Roomba 600 and 800 series says “Error ten (10). Spin Roomba's side wheels to clean. Please open the iRobot HOME App for help.”
- Roomba 500, 600, 700, and 800 series says “Error ten (10). Spin Roomba's side wheels to clean.”
- Select models will play a two-tone “Uh-Oh” sound followed by 10 beeps.
Overview
Error 10 means a side wheel cannot turn. Please check the following:
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If Roomba gives this error when it is stuck under an obstacle, move Roomba to a new location and press CLEAN to restart. Use a Virtual Wall® to block off problem areas.
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Check the side wheels for obstructions.
800
700
500 and 600
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Push the wheel up and down several times and shake out any loose debris that may be trapped in the wheel well.
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Briskly turn both wheels by hand and make sure they turn freely and that each wheel exhibits the same amount of resistance.
If the message persists, you may need a replacement wheel module. Please visit the iRobot Store or contact iRobot Customer Care to place your order.