Improper maintenance can lead to a multitude of symptoms and error codes. If the side brush is not spinning, please make sure it is clean and clear of debris. Visit, “Edge Sweeping Brush Care, All Roomba Models.” for more detail.
A reboot may also help clear the error. Reboot the robot by holding down the power button on the robot for 10 seconds. Hold the button again for 3 seconds to turn it back on. Doing so should clear the error from the robot's memory.
Please note that error 1001 will typically end the mission. We recommend you bring Roomba®back to its dock before starting a new mission.
If the side brush is clean and still not spinning, please contact iRobot Customer Care.
For expedited service, please have the following ready:
