If the App says "Robot Name" couldn't find the room you asked it to clean. Please make sure "Robot Name" is in the right area, as this means that your s Series Roomba failed to re-localize during a direct cleaning job using Imprint™ Smart Maps.
Please ensure there were no changes or edits to your Smart Map. Place your Roomba® back onto the dock and attempt another direct cleaning job.
When on a Direct Room Cleaning mission, the robot uses the last saved map.
Click here to see how to revert or update your Smart Map to a previous version:
1. Go into your History and select a Clean Map® Report that you like from a previous cleaning job
2. Then select the three dots in the bottom right corner and choose "Update Smart Map" to complete the process
Note: You cannot undo an update, but you can perform additional updates using a different Clean Map™ Report.
A robot error during the mission could prevent this feature from working. If the robot cannot finish a mission successfully, try another mapping run.
If this step is not helpful, the next best solution would be to delete your map and start over with a new one.
If the message persists, please contact iRobot Customer Care.
For expedited service, please have the following ready:
