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Roomba i Series: Please see the app for help Error 41

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Error forty one (41) means Roomba i Series timed out during a cleaning mission.

This error could occur due to the following reasons.

  • The cleaning job took too long for Roomba to complete and the robot did not pause or perform a recharge and resume cycle. This could happen if the robot ran over 4 hours without either occurring.
    • Please place Roomba back onto the Home Base to let the robot charge, then attempt another cleaning job.
  • Roomba reached the limit for Room size area it is able to cover during a cleaning job.
    • The robot can cover a certain area on one level of the home. If this happens, place the robot and home base into the area of the home where the robot is unable to reach and start a new cleaning mission. Doing so you can also create and eventually save a new map for that area. Anytime it is desired for the robot to clean this area of the home, the robot will need to be moved and fully charged.
  • The robot did not perform any wall following within 15 minutes of beginning the cleaning job.
    • Ensure the robot is navigating around the home as intended and not stuck in an area such as under a table with multiple chairs.
  • With edge cleaning activated in the iRobot HOME App. The robot did not perform edge cleaning within the duration of the cleaning job.
    • Ensure the robot is navigating around the home as intended and not trapped in a tight space such as under a table with multiple chairs.

If the message persists, please contact iRobot Customer Care.

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Roomba i Series: Please see the app for help Error 41
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