Error 24 means your Roomba® is on an obstacle or an uneven surface and the wheels are spinning, but the robot is not moving. If this is the case, lift your Roomba® off the floor, place it in the center of the room, and restart the clean cycle. If this error occurred on a flat surface, check the wheels for obstructions.
Use a Virtual Wall® to keep your Roomba away from problem areas.
- Push the wheels up and down several times and shake out any loose debris that may be trapped in the wheel well.
- Briskly turn both wheels by hand and make sure they turn freely and that each wheel exhibits the same amount of resistance.
