Error 32, Roomba® j Series and Combo 10 Max

Error 32 means that the Smart map your robot created does not match the map in the iRobot® HOME App.

Please review the iRobot® HOME App Smart Map section to ensure no changes have been made to the map, and then try again.

Revert your map to a previous version by following these steps:

1. Go into your History and select a Clean Map® report from a previous cleaning job. This Clean Map® report must be before Sep 13, 2024, and should represent your space well.

2.  Then select the three dots in the top right corner.

3. Choose "Update Smart Map" to complete the process.

If these steps do not clear the error, please delete your map and create a new one with a mapping run or clean all mission.  You may also contact iRobot Customer Care.

For expedited service, please have the following ready:

• Your robot charged and with you.
• Your robot's Serial number.
• For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).