Error ten (10) means the right side wheel cannot turn. Please check the following:
- If your robot gives this error when it is stuck under an obstacle, move it to a new location and press the button to restart
- Check the side wheels for obstructions
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Push the wheels up and down several times and shake out any loose debris that may be trapped in the wheel wells
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Briskly turn both wheels by hand and make sure they turn freely and that each wheel exhibits the same amount of resistance
If the message persists, please perform these additional steps:
- Reboot the robot. Does the issue still persists after the reboot?
- Remove the wheel module from the robot then place it back in and onto the Dock and let the robot boot up then run it again to see if the error still persists
