Error nineteen (19) means your Roomba® is experiencing an issue undocking from the dock. Clear any obstacles that may be in front of or around the dock, then press the button.
If the message persists, please perform a robot reboot from the robot and start your Roomba® from the dock. Environmental interference may prevent your Roomba® from navigating as expected.
If the issue persists, try to start Roomba® off the dock. Doing so may cause Roomba® to provide a different Error Message. Use the given error message to troubleshoot the Error Roomba® presents.
For more information, please contact iRobot Customer Care.
For expedited service, please have the following ready:
