If Roomba® stops with no lights or error message, check the iRobot® HOME app to see if an error message appears.
Press on the button to see if your robot will resume cleaning.
If not, attempt a robot reboot , then press the button again.
If the battery is dead, place Roomba® on the Home Base®/Clean Base™ to charge.
If the problem persists, please contact iRobot Customer Care.
For expedited service, please have the following ready:
- Your robot charged and with you.
- Your robot's Serial number.
- For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).
