Pad washing cannot begin because there has been a stall with the pad actuator, which moves the pads slightly up and down. If the pad cannot be moved into the correct position, then it cannot be washed.
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Please inspect the mopping pads for any debris that could be obstructing them.
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If the mop pads are clear, please reboot the robot by holding down the power button on the robot for 10 seconds while it is off the dock. Hold the button again for 3 seconds to turn it back on. Doing so should clear the error from the robot's memory.
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Try washing the pad again
If the error persists, please contact iRobot Customer Care for support.
For expedited service, please have the following ready:
