Indicators
Roomba® says “Error ten (10). Right. Please open the iRobot® App for help.”
Overview
Error 10 means the right wheel cannot turn. Please check the following:
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If Roomba® gives this error when it is stuck under an obstacle, move Roomba® to a new location and press CLEAN to restart. Use Dual Mode Virtual Wall® Barriers to block off problem areas.
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Check the right wheel for obstructions.
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Push the wheel up and down several times and shake out any loose debris that may be trapped in the wheel well.
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Briskly turn both wheels by hand and make sure they turn freely and that each wheel exhibits the same amount of resistance.
If the message persists, you may need a replacement right wheel module. Please visit the iRobot Store, use an authorized retailer, or contact iRobot Customer Care to place your order..
