Error 14, Roomba ® 100/1000, 200/2000, Plus 400, Plus 500, Plus 600, Max 700, and Max 800 Series

Error fourteen (14) means your robot is not detecting an installed bin.

If the bin is installed, but you are still seeing error 14, please confirm the filter is clean and installed properly. Please also confirm the bin is installed properly. You should hear a click when the bin is fully inserted.

For Bin and Filter Care Instructions, find your model and visit the corresponding link below.

• Roomba® 100/1000, How to Clean or Replace the Bin and Filter
• Roomba® 200/2000, How to Clean or Replace the Bin and Filter
• Roomba® Plus 400, How to Clean or Replace the Bin and Filter
• Roomba® Plus 500, How to Clean or Replace the Bin and Filter
• Roomba® Plus 600, How to Clean or Replace the Bin and Filter
• Roomba® Max 700, How to Clean or Replace the Bin and Filter
• Roomba® Max 800, How to Clean or Replace the Bin and Filter

If the error 14 message persists after cleaning the bin and filter, contact iRobot Customer Care.

For expedited service, please have the following ready: 

• Your robot charged and with you
• Your robot's Serial number
• For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer)