"Please clear the path and try again."
If your Roomba® says that it couldn't get to the room you asked it to clean, please make sure there are no obstacles that are preventing Roomba® from navigating from room to room within the cleaning area.
Roomba® does not produce enough light to navigate correctly in the dark. Please ensure the house has adequate light (daylight or dim lighting should be sufficient) for Roomba to navigate correctly.
Please reboot the robot by holding down the power button on the robot for 10 seconds. Hold the button again for 3 seconds to turn it back on. Doing so should clear the error from the robot's memory. Try running Roomba® again.
Lidar can make mistakes, and maps can become corrupt, resulting in persistent error messages. Luckily, lidar creates maps fast! If the issue persists on multiple missions, we suggest:
- To delete your existing map and have the robot create a brand new map in order to clear this error.
If all steps are followed and the issue persists, please contact iRobot® Customer Care.
For expedited service, please have the following ready:
