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Charging Error Chart: All Roomba® and Braava® Models

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Roomba 500–900 Series, e Series, i Series, j Series, s Series, 105 Series, 205 Series, 405 Series, 505 Series, 705 Series, and m series will tell you something is wrong with the light ring turning red, followed by a narrated voice. A message or notification may also appear in the iRobot® HOME App and the Roomba® Home App.

 

Charging requires the battery, the robot, and the dock all to be working properly.

 

Roomba® and Braava® are designed to detect a variety of temporary and permanent faults in any of these three components, and halt charging to ensure safety and allow you to correct the problem.

 

These error codes let you zero in on which part of the system is not working optimally. If user servicing does not correct the problem, the error codes enable our care agents to take the best corrective action and get your robot charging as quickly as possible so you can enjoy a clean home.

 

Important: Use only genuine iRobot® batteries. Be wary of Unauthorized Resellers and Counterfeit Products. Using aftermarket purchased batteries may result in the following Charging Errors and will void the Warranty.

 

Refer to the following chart to determine what to do:

Roomba® Says...ActionMore Details

Charging Error One (1). Check that Roomba’s battery is installed. Open the iRobot HOME App for help.

Roomba® does not detect a battery. Please remove and reinstall the battery.

Battery detection - Charging Error 1

Charging Error Two (2). Please open the iRobot HOME App for help.

A charge fault has been detected. Please confirm that you are using an authentic iRobot® Lithium-Ion battery, and check for liquid damage.

Over-current - Charging Error 2

Charging Error Three (3). Please open the iRobot HOME App for help.

A charge fault has been detected. Please try charging again. Check for liquid damage.

Charging system - Roomba Charging Error 3

Charging Error Four (4) and Five (5).

A low current fault has been detected with the dock or the robot. Please clean the charging contacts.

No/Low current - Charging Error 4 and 5

Charging Error Six (6) and Seven (7). Please open the iRobot HOME App for help.

Roomba®'s battery is either too warm or too cold for charging. Ensure the robot is at room temperature and try again.

Too hot/cold temp - Charging Error 6 and 7

Charging Error Eight (8). Please open the iRobot HOME App for help.

Roomba® cannot communicate with its battery. Ensure the battery is iRobot® Authentic. Remove, then reinstall.

Battery comm fault - Charging Error 8

Charging Error Nine (9). Please open the iRobot HOME App for help.

A battery failure has been detected. The battery may need to be replaced. Ensure the battery is iRobot® Authentic. Remove, then reinstall.

Battery fault - Charging Error 9

Charging Error Eleven (11). Please open the iRobot HOME App for help.

A battery failure has been detected. The battery may need to be replaced. Ensure the battery is iRobot® Authentic. Remove, then reinstall.

Battery hardware fault - Charging Error 11

Charging Error Seventeen (17). Please open the iRobot HOME App for help.

The battery may not be iRobot® Authentic. Confirm you are using an authentic iRobot® battery. Remove, then reinstall.

Battery auth - Charging Error 17

Charging Error Nineteen (19). Please open the iRobot HOME App for help.

Charging timed out. Remove and reinstallthe  battery to clear. Clean charging contacts.

Charge timeout - Charging Error 19

Charging Error Twenty (20). Please open the iRobot HOME App for help.

Battery fault or battery not ready to charge. Remove the battery for 15 minutes — then reinstall. If the error persists, the battery may need to be replaced.

Battery fault - Charging Error 20

Charging Error Twenty-One (21). Please open the iRobot HOME App for help.

The robot docked but was unable to charge. Clean the charging contacts.

Loosing charge - Charging Error 21

Charging Error 101. Please open the Roomba® Home App for help.

Roomba® does not detect a battery. Please remove and reinstall the battery.

Battery detection - Charging Error 101

Charging Error 102. Please open the Roomba® Home App for help.

A charge fault has been detected. Please confirm that you are using an authentic iRobot® Lithium-Ion battery, and check for liquid damage.

Over-current - Charging Error 102

Charging Error 103. Please open the Roomba® Home App for help.

A charge fault has been detected. Please try charging again. Check for liquid damage.

Charging system - Charging Error 103

Charging Error 104. Please open the Roomba® Home App for help.

No electrical current has been detected with the dock or the robot. Please clean the charging contacts.

No current - Charging Error 104

Charging Error 105. Please open the Roomba® Home App for help.

A low electrical current has been detected with the dock or the robot. Please clean the charging contacts.

Low current - Charging Error 105

Charging Error 106. Please open the Roomba® Home App for help.

Roomba®'s battery is too warm for charging. Ensure the robot is at room temperature and try again.

Temp too warm - Charging Error 106

Charging Error 107. Please open the Roomba® Home App for help.

Roomba®'s battery is too cold for charging. Ensure the robot is at room temperature and try again.

Temp too cold - Charging Error 107

Charging Error 109. Please open the Roomba® Home App for help.

A battery failure has been detected. The battery may need to be replaced. Ensure the battery is iRobot® Authentic. Remove, then reinstall.

Battery fault - Charging Error 109

Charging Error 110. Please open the Roomba® Home App for help.

Battery cell imbalance. All cells will not reach full charge.

Cell imbalance - Charging Error 110

Charging Error 111. Please open the Roomba® Home App for help.

A battery failure has been detected. The battery may need to be replaced. Ensure the battery is iRobot® Authentic. Remove, then reinstall.

Battery hardware fault - Charging Error 111

Charging Error 114. Please open the Roomba® Home App for help.

Internal battery failure. Replace battery.

Internal error - Charging Error 114

Charging Error 115. Please open the Roomba® Home App for help.

Cell failure during charging.

Cell failure - Charging Error 115

Charging Error 117. Please open the Roomba® Home App for help.

The battery may not be iRobot® Authentic. Confirm you are using an authentic iRobot® battery. Remove, then reinstall.

Battery auth - Charging Error 117

Charging Error 119. Please open the Roomba® Home App for help.

Charging timed out. Remove and reinstall the battery to clear. Clean charging contacts.

Charge timeout - Charging Error 119

Charging Error 120. Please open the Roomba® Home App for help.

Battery fault or battery not ready to charge. Remove the battery for 15 minutes — then reinstall. If the error persists, the battery may need to be replaced.

Battery fault - Charging Error 120

Charging Error 121. Please open the Roomba® Home App for help.

The robot docked but was unable to charge. Clean the charging contacts.

Losing charge - Charging Error 121

Information
Charging Error Chart: All Roomba® and Braava® Models
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