How do I fix a dislodged bumper on my Roomba®?

Overview

If your robot is experiencing a constant Error nine (9) or Error sixteen (16) and tapping on the front and sides of the bumper does not relieve the error, this could mean the bumper is dislodged and will need to be installed back into place.  

• e/i Series
• 700/800/900 Series
• 600 Series
• j Series

How to verify

Flip your robot upside down and inspect the right and left sides of the bumper. If one side of the bumper is dislodged, you will see that it will be sticking out.

Correct Orientation

Dislodged Bumper

e/i Series Procedure
Use the video to follow along, or use the procedure below:

1. Place your robot upside down.
2. Using a cross head or Phillips head screwdriver, remove the Edge Sweeping brush.
3. Next, loosen the five (5) screws securing the bottom cover to your robot and remove the bottom cover.
4. Locate the area where the bumper has been dislodged and, using a smaller diameter cross head or Phillips head screwdriver, remove the three (3) screws on the dislodged side of the bumper.
5. Lift up on the bottom section of the bumper and place it back into the allotted slots.
6. Tighten the three (3) bumper screws.
7. Replace the bottom cover.
8. Replace the Edge Sweeping brush.
9. Flip your robot over and tap on the bumper to ensure it moves freely.

700/800/900 Series Procedure
Use the video to follow along, or use the procedure below:

1. Place your robot upside down.
2. Using a cross head or Phillips head screwdriver, remove the side brush.
3. Using the same screwdriver, loosen the four (4) screws securing the bottom cover and battery door to your robot and remove the bottom cover.
4. Locate the area where the bumper is dislodged and, using a smaller diameter cross head or Phillips head screwdriver, remove the three (3) screws on the dislodged side of the bumper.
5. Lift up on the bottom section of the bumper and place it back into the allotted slots.
6. Tighten the three (3) bumper screws.
7. Replace the bottom cover.
8. Replace the side brush.
9. Flip your robot over and tap on the bumper to ensure it moves freely.

600 Series Procedure
Use the video to follow along, or use the procedure below:

1. Place your robot upside down.
2. Using a cross head or Phillips head screwdriver, remove the side brush.
3. Using the same screwdriver, loosen the four (4) screws securing the bottom cover and battery door to your robot and remove the bottom cover.
4. Locate the area where the bumper is dislodged and, using a smaller diameter cross head or Phillips head screwdriver, remove the three (3) screws on the dislodged side of the bumper.
5. Lift up on the bottom section of the bumper and place it back into the allotted slots.
6. Tighten the three (3) bumper screws.
7. Replace the bottom cover.
8. Replace the side brush.
9. Flip your robot over and tap on the bumper to ensure it moves freely.

j7 Procedure

Use the video to follow along, or use the procedure below:

1. Tap bumper to locate which side is dislodged.
2. Flip the robot upside down.
3. Using a Phillips head screwdriver, remove the Edge Sweeping brush.
4. Next, loosen the five (5) screws securing the bottom cover to your robot and remove the bottom cover.
5. Push the bottom of the bumper inward and upward.
6. Push the top of the bumper inward and downward.
7. Place the robot right side up. 
8. Tap the bumper to ensure it moves freely.
9. Flip the robot upside down.
10. Replace the bottom cover.
11. Replace the Edge Sweeping brush.
12. Flip your robot over and tap on the bumper to ensure it moves freely.
13. Press CLEAN to get back to cleaning.

For additional assistance, please contact iRobot Customer Care.

For expedited service, please have the following ready:

• Your robot charged and with you.
• Your robot's serial number.
• For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).