Error one (1) means your s Series Roomba is on an obstacle or an uneven surface and the Left Wheel is stuck. If this is the case, lift your s Series Roomba off the floor, place it in the center of the room and restart the clean cycle. If this error occurred on a flat surface, check the Left Wheel for obstructions.
Use a Virtual Wall® to keep your s Series Roomba away from problem areas.
- Push the wheels up and down several times and shake out any loose debris that may be trapped in the wheel well.
- Briskly turn both wheels by hand and make sure they turn freely and that each wheel exhibits the same amount of resistance.
Please visit the
iRobot Store - Parts and Accessories or use an
authorized retailer to order a part. If you believe you're in warranty, please contact
iRobot Customer Care.
For expedited service, please have the following ready:
- Your robot charged and with you.
- Your robot's Serial number.
- For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).
