Error six (6) means that your s Series Roomba is stuck over an edge, or is on a threshold.
Move your s Series Roomba to a new location, then press CLEAN to restart. You may need to use a Virtual Wall® to block off problem areas. If this does not resolve the issue, the cliff sensors may be dirty. Wipe the Cliff Sensors with a clean, dry microfiber or soft cotton cloth.
If the message persists, please contact iRobot Customer Care.
For expedited service, please have the following ready:
- Your robot charged and with you.
- Your robot's Serial number.
- For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).
