Error nine (9) means your s Series Roomba bumper is stuck and is not moving freely. Your robot may exhibit behavior such as backing up or spinning in an unexpected manner.
Briskly tap the Bumper several times to dislodge any debris that may be trapped underneath, and then press CLEAN to restart.
If the message persists, please reboot the robot.
If the message persists after the reboot, please contact iRobot Customer Care.
For expedited service, please have the following ready:
- Your robot charged and with you.
- Your robot's Serial number.
- For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).
