NOTE: The only cleaning solutions that can be safely used with your robot mop are the Braava jet® Hard Floor Cleaning Solution and the Bona Hardwood/Hard Surface Cleaner. Please do not use other cleaning solutions. For more information about how to use those solutions with your robot, please check out this article.
If your Braava jet® Robot Mop is leaving streaks on the floor, use the following information to try to resolve this issue:
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Ensure floors are properly swept or vacuumed prior to starting a mopping job.
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If your robot is leaving clean streaks on the floor after mopping, make sure you are either using water or iRobot® Hard Floor Solution in the tank. Unapproved cleaning solutions can cause this issue.
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If your robot is leaving dirty streaks on the floor, make sure you are using a fresh pad for each cleaning cycle. If using a Single Use Wet Pad, ensure the pad is disposed of after each use. If using a Washable Wet Pad, ensure it is clean and
dry before each cycle.
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Running another cycle after the first one can help in removing leftover streaks on the floor from the first cleaning cycle. Be sure to try a dry run after a wet run.
We recommend running your robot frequently to maintain clean floors and avoid streaking.
If problem continues to persist, please contact iRobot Customer Care
For expedited service, please have the following ready:
- Your robot charged and with you.
- Your robot's Serial number.
- For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).
