Error sixteen (16) means your s Series Roomba is not able to start cleaning because it is tilted or was moved right before starting. Move your Robot Vacuum to a flat surface, then press CLEAN to restart. Avoid moving the robot when pressing the CLEAN button. If Your Robot Vacuum says this message on a flat surface, reboot the robot.
- Press and hold the CLEAN button on the robot for 10 seconds until all the indicators illuminate. When the button is released, you will hear a series of tones.
- Press and release CLEAN once, then wait five (5) seconds.
- Press CLEAN to start a new cleaning job.
If you use the scheduling feature, open the iRobot® HOME App after rebooting to confirm that the schedule remains intact.
If the message persists, please contact iRobot Customer Care.
For expedited service, please have the following ready:
- Your robot charged and with you.
- Your robot's Serial number.
- For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).
