Error seventeen (17) means your s Series Roomba cannot complete cleaning and has cancelled its cleaning job.
- Ensure there were no changes to the environment during the cleaning cycle (i.e. closed door, moved furniture).
- It is possible for your Robot Vacuum to drive over transitions, such as doorway thresholds, that it cannot drive over again to leave the area. In this case, you may need to use Dual Mode Virtual Wall® Barriers to section off these areas to clean.
- Ensure the house has adequate light (daylight or dim lighting is sufficient) for your s Series to navigate. Extremely dark rooms could obscure the iAdapt® localization camera and cause problems with navigation and coverage.
- Excessive clutter could contribute to this error. Clear cluttered areas or use Dual Mode Virtual Wall® Barriers to block off problem areas.
- Ensure the camera is clear of any dust or debris. Wipe the clear window on the top surface using a microfiber or soft cotton cloth that has been lightly dampened with water or a screen cleaning solution.
If the message persists, try moving your Home Base/Clean Base to a new location and start your s Series from the Home Base. Environmental interference may prevent your s Series from navigating as expected. If navigation does not improve, please contact iRobot Customer Care.
For expedited service, please have the following ready:
- Your robot charged and with you.
- Your robot's Serial number.
- For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).
