Error thirty-one (31) means your s Series Roomba® robot is experiencing an Internal Communication error. If you experience an Error 31, press CLEAN to restart the cleaning mission. If the message persists, perform a robot reboot. It might take two (2) to three (3) consecutive reboots for the error to clear.
If the problem persists, please contact iRobot Customer Care.
For expedited service, please have the following ready:
- Your robot charged and with you.
- Your robot's Serial number.
- For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).
