Error fifty-three (53) means you recently purchased a new Cleaning Head Module for your s Series Roomba, and the current Software on the robot does not support the new Cleaning Head Module.
If not connected to the iRobot® HOME App, you will need to connect to the App through your local Wi-Fi network to then update the Software.
Once connected or if already connected to the App:
- Click "Settings".
- Click About "Robot Name".
- Click "Robot Software".
- Request the update to push to the robot.
If the issue persists or having issues with updating the Software, please contact iRobot Customer Care.
For expedited service, please have the following ready:
- Your robot charged and with you.
- Your robot's Serial number.
- For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).
