Charging error twenty-three (23) means your Roomba® s Series robot vacuum charging system isn't working properly, and the battery was not initialized properly when the charging began.
Remove the battery from the robot, then reinstall and place the robot back on the Home/Clean Base® to charge.
If the error persists, you will need to purchase a new battery. Please visit iRobot Store - Parts and Accessories to purchase a new battery, or contact for additional assistance.
For expedited service, please have the following ready:
- Your robot charged and with you.
- Your robot's Serial number.
- For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).
