Roomba® e Series and i Series: Error 11

Error eleven (11) means the Roomba (e or i series) vacuum is experiencing insufficient airflow.
 

1. It is recommended that you clean or replace the bin filter. Then try to run the robot again.
2. If the error persists, please reboot the robot by holding the clean button for about twenty (20) seconds. Doing so should clear the error from the robot's memory.
3. If the error persists after replacing the bin filter and rebooting the robot, the Cleaning Head Module will need to be replaced.

If you need to purchase a new Cleaning Head Module, please visit the iRobot Store - Parts and Accessories or use an authorized retailer to order a part. If you believe you're in warranty, please contact iRobot Customer Care.

For expedited service, please have the following ready:

• Your robot charged and with you.
• Your robot's Serial number.
• For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).