Error 353 indicates the robot is detecting that the evacuation bag may be full, which can prevent debris from evacuating into the dock. Please remove the evacuation bag and inspect it. If the bag is full, replace it with a new one. If it is not full, give it a light shake to loosen any particles or debris before reinstalling it.
- Please make sure you are using iRobot® authentic bags.
- Bags should NOT be reused. You can purchase replacement bags here.
- Ensure that the robot is fully docked when removing or replacing the bag; otherwise, the error may persist.
Click the drop-down (➧) menu to display "Troubleshooting Steps" from the titles below:
Roomba® Plus 400 series
- Pull the cubby door towards you and down to open.
- Slide the card out. When pulled, the bag will self-seal so dust and debris cannot escape.
- Install a new bag by sliding the card into the guide rails.
- Replace the cubby door. Make sure that it's correctly aligned.
Roomba® Plus 500 series
1. Pull the cubby door towards you and up to remove.
2. Slide the card out. When pulled, the bag will self-seal so dust and debris cannot escape.
3. Install a new bag by sliding the card into the guide rails.
4. Replace the cubby door. Make sure that it's a correctly aligned.
Roomba® Max 700 Vac series
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Lift up on the canister lid to open.
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Pull up on the card to remove the bag from the canister.
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Install a new bag by sliding the card into the guide rails. This will seal the bag so dust and debris cannot escape.
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Press down on the lid, making sure that it is completely closed.
Roomba® Max 700 Combo series
- Lift up on the canister lid to open.
- Pull up on the card to remove the bag from the canister.
- Install a new bag by sliding the card into the guide rails.
- Press down on the lid making sure that it is completely closed.
Roomba® Plus 415, 515, 575 Combo series
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Remove the cubby door.
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Remove the dirt disposal bag by pulling the card from the dock. This will seal the bag so that dust and debris cannot escape.
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Install a new dirt disposal bag by sliding the card into the guide rails.
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Return the cubby door.
Roomba® Plus 675 series
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When the dirt disposal bag needs to be replaced, open the dock panel.
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Pull the dirt disposal bag handle to remove the bag, and discard it.
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Insert a new dirt disposal bag and push the handle into the slot, ensuring it is properly installed.
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Align the latches and reattach the dock panel. You will hear a click when it is securely in place.
Roomba® Max 875 series
When the dirt disposal bag needs to be replaced, follow these steps:
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Open the dock panel.
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Pull the dirt disposal bag handle to remove the bag, and discard it.
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Insert a new dirt disposal bag and push the handle into the slot, ensuring it is properly installed.
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Align the latches and reattach the Dock Panel. You will hear a click when it is securely in place.
Note: The newer models use a cardboard evac bag that is a bit larger and holds more debris. The original plastic bag is intended only for use with classic models. Please be sure you are using the correct bag for your model.
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| Original Plastic Evac Bag for classic models i, j, s, Essential, and Combo 10 Max series | Original Cardboard Evac Bag for Classic models |
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New Cardboard Evac Bag for any LiDAR-based robot operating on the new Roomba® Home App
| New Carbon Allergen Lock Debris Bag, Can be used with the 675, 715, 775, and 875 models.
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Click here to see the full list of models that use the new bag.
- Roomba® Mini + AutoEmpty™ Dock
- Roomba® 100/1000 Series Vac + AutoEmpty™ Dock - NA only
- Roomba® 100/1000 Series Combo + AutoEmpty™ Dock
- Roomba® Plus 400 Series robot + AutoWash™ Dock
- Roomba® Plus 500 Series robot + AutoWash™ Dock
- Roomba® Max 700 Series Vac + AutoEmpty™ Dock
- Roomba® Max 700 Series Combo + AutoWash™ Dock
IMPORTANT NOTE: If replacing the bag does not clear the error 353, please try evacuating debris without the bag installed by following these instructions:
With your robot on the dock, open the Roomba® HOME App. In the app, click on your robot name, then click on Dock controls, and press the Empty Bin button. The button may be grayed out, but it will appear green again once the bag is removed. Remove the bag and press the evacuate button, even though the bag is not installed. Don’t worry, the robot will not actually evacuate when the bag is removed. Performing this sequence should set things back to normal. Put the bag back in and try evacuating once more to confirm the error has cleared.
If the error persists, please contact iRobot® Customer Care.
For expedited service, please have the following ready:
