Indicators
Roomba® says “Error five (5). Left. Clear Roomba's wheel, then press CLEAN to restart.”
Overview
Error five (5) means the left wheel cannot turn. Please check the following:
If Roomba® is stuck under an obstacle, move it to a new location and press CLEAN to restart. Use Dual Mode Virtual Wall® Barriers to block off problem areas.
Check the left wheel for obstructions.
Push the wheel up and down several times and shake out any loose debris that may be trapped in the wheel well.
Briskly turn both wheels by hand and make sure they turn freely, and that each wheel exhibits the same amount of resistance.
If the message persists, you may need a replacement left wheel module. Please visit the iRobot Store - Parts and Accessories or use an authorized retailer to order a part. If you believe you're in warranty, please contact iRobot Customer Care..
For expedited service, please have the following ready:
- Your robot charged and with you.
- Your robot's Serial number.
- For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).