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Roomba®: Error 5 (Left)

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Roomba® says “Error five (5). Left. Clear Roomba's wheel, then press CLEAN to restart.”

Overview

Error five (5) means the left wheel cannot turn. Please check the following:

  • If Roomba® is stuck under an obstacle, move it to a new location and press CLEAN to restart. Use Dual Mode Virtual Wall® Barriers to block off problem areas.

  • Check the left wheel for obstructions.

  • Push the wheel up and down several times and shake out any loose debris that may be trapped in the wheel well.

  • Briskly turn both wheels by hand and make sure they turn freely, and that each wheel exhibits the same amount of resistance.

If the message persists, you may need a replacement left wheel module. Please visit the iRobot Store - Parts and Accessories or use an authorized retailer to order a part. If you believe you're in warranty, please contact iRobot Customer Care..

For expedited service, please have the following ready:

  • Your robot charged and with you.
  • Your robot's Serial number.
  • For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).
Information
Roomba®: Error 5 (Left)
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