Indicators
Roomba® says “Error five (5). Right. Clear Roomba's wheel, then press CLEAN to restart.”
Overview
Error five (5) means the right wheel cannot turn. Please check the following:
-
If your robot is stuck under an obstacle, move it to a new location and press CLEAN to restart. Use Dual Mode Virtual Wall® Barriers to block off problem areas.
-
Check the right wheel for obstructions.
-
Push the wheel up and down several times and shake out any loose debris that may be trapped in the wheel well.
-
Briskly turn both wheels by hand and make sure they turn freely and that each wheel exhibits the same amount of resistance.
If the message persists, you may need a replacement right wheel module. Please visit the iRobot Store - Parts and Accessories or use an authorized retailer to order a part. If you believe you're in warranty, please contact iRobot Customer Care..
For expedited service, please have the following ready:
- Your robot charged and with you.
- Your robot's Serial number.
- For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).
