Indicators
- Roomba 600, 700, and 800 series says “Error seven (7). Spin Roomba's side wheels to clean.”
- Roomba 700 series blinks 7 times.
- Roomba 500 series beeps 7 times or says “Error seven (7).”
Overview
Error 7 means the Side Wheels or Left Wheel cannot turn. This can happen if Roomba was started on an uneven surface or got stuck on an obstacle. If this is the case, lift Roomba off the floor and place it in the center of the room and restart the clean cycle. Use Dual Mode Virtual Wall® Barriers to block off problem areas. Otherwise, please check the wheels:
890
800 Series
700 Series
690
500 and 600 Series
-
Check the wheels for obstructions.
-
Push the wheels up and down and shake out any loose debris that may be trapped in the wheel well.
-
Briskly turn both wheels by hand and make sure they turn freely and that each wheel exhibits the same amount of resistance. If a wheel cannot be turned by hand, place Roomba on the floor and manually push Roomba backwards and forwards, about 1 ft (.3 m).
-
If compressed air is available, gently blow air into the wheel well.
If the message persists, you may need a replacement Left Wheel Module. Please visit the iRobot Store - Parts and Accessories or use an authorized retailer to order a part. If you believe you're in warranty, please contact iRobot Customer Care.
For expedited service, please have the following ready:
- Your robot charged and with you.
- Your robot's Serial number.
- For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).
