Error twenty-two (22) means your s Series Roomba is stuck. Please check the following:
- If your Robot Vacuum gives this error when it is stuck under an obstacle, move your Robot Vacuum to a new location and press CLEAN to restart. Use a Virtual Wall® to block off problem areas.
- Check the Side Wheels for obstructions.
- Push the wheels up and down several times and shake out any loose debris that may be trapped in the wheel wells.
- Briskly turn both wheels by hand and make sure they turn freely and that each wheel exhibits the same amount of resistance.
- If the message persists, you may need a replacement wheel module. Please visit the iRobot Store - Parts and Accessories or use an authorized retailer to order a part. If you believe you're in warranty, please contact iRobot Customer Care.
For expedited service, please have the following ready:
- Your robot charged and with you.
- Your robot's Serial number.
- For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).
