Roomba® j Series and Roomba Combo® 10 Max will tell you something is wrong with the light ring around the button appearing solid red, followed by a narrated voice message. Refer to the following chart.
Error messages can be repeated by pressing the button. If Roomba is turned on, you can also press the bumper to repeat the message.
| Error Code | Error Message | Likely Cause | What to Check |
|---|
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Error 1
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Uneven ground. Place on a flat surface, and then press the button.
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The left wheel of Roomba is hanging down or Roomba is stuck.
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Left Wheel - Roomba Error 1
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Error 2
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Clear the brushes, then press the button.
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The multi-surface rubber brushes cannot spin.
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Brushes - Roomba Error 2
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Error 3
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Uneven ground. Place on a flat surface, and then press the button.
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The right wheel of Roomba is hanging down or Roomba is stuck.
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Right Wheel - Roomba Error 3
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Error 4
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Clear the wheels, then press the button.
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Left wheel stalled. Left wheel is jammed.
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Left Wheel - Roomba Error 4
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Error 5
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Clear the wheels, then press the button.
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Right wheel stalled. Right wheel is jammed.
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Right Wheel - Roomba Error 5
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Error 6
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Drop off detected. Move to a new area, and then press the button.
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Constant cliff detected. Check that cliff sensors are clear of debris.
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Cliff Sensors - Roomba Error 6
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Error 7
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Wheel problem. See the App for help.
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Side Wheels cannot turn. Robot was started on an uneven surface or got stuck on an obstacle.
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Side Wheels - Roomba Error 7
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Error 8
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Vacuum problem. See the App for help.
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Vacuum has poor suction.
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See the App - Roomba Error 8
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Error 9
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Tap the bumper to unstick, then press the button.
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Constant bump. Bumper is jammed with debris or dislodged.
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Bumper - Roomba Error 9
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Error 10
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Wheel problem. See the App for help.
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Right wheel on the ground and robot cannot sense it.
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Right Wheel - Roomba Error 10
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Error 11
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Vacuum problem. See the App for help.
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Vacuum motor not activating.
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Roomba Error 11
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Error 12
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Drop off detected. Move to a new area, and then press the button.
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Cliff sensors.
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Cliff Sensors - Roomba Error 12
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Error 13
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Uneven ground. Place on a flat surface, and then press the button.
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Both wheels are on an uneven surface.
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Wheels - Roomba Error 13
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Error 14
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Reinstall the bin, then press the button.
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The bin is not present in the robot. Ensure the filter is installed in the bin. Check the bin detect switch.
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Bin or Filter - Roomba Error 14
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Error 15
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-
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Internal board error.
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Internal Error - Roomba Error 15
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Error 16
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Move to a flat surface, then press the button.
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Robot bumped upon start. Bumper possibly dislodged.
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Environment Bumper Error 16
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Error 17
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Navigation problem. See the App for help.
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The robot entered an unknown area and got lost while cleaning and is unable to return to the dock.
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Roomba's Environment
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Error 18
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Docking problem. Place on the dock to charge.
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Cleaning is complete, but the robot was unable to dock onto the dock.
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Roomba's Environment
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Error 19
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Undocking problem. Clear obstacles, and then press the button.
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Failed to undock. May have bumped something near the dock.
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Dock - Roomba Error 19
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Error 21
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Please see the App for help.
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Lost communication with mobility board.
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Internal Error - Roomba Error 21
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Error 22
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Move to a new area, then press the button.
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Roomba's environment.
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Robot's Surroundings - Roomba Error 22
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Error 23
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-
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Battery authentication failure. Ensure the battery is iRobot authentic.
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Battery - Roomba Error 23
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Error 24
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Place on a flat surface, then press the button.
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Roomba's environment.
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Wheels - Roomba Error 24
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Error 25
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Please see the App for help.
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Internal board error.
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Internal Error - Roomba Error 25
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Error 26
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Vacuum problem. See the App for help.
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Vacuum stall. Filter clog possible.
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Filter - Roomba Error 26
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Error 27
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Vacuum problem. See the App for help.
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Vacuum motor over-temp: Clogged filter or bad impeller of vacuum motor.
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Filter or Vacuum Motor
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Error 29
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Please see the App for help.
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Error while upgrading software.
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Upgrade Software - Roomba Error 29
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Error 30
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Vacuum problem. See the App for help.
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Vacuum failed to start.
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Vacuum Motor - Roomba Error 30
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Error 32
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Please see the App for help.
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Smart map version on robot does not match map saved on App.
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Reboot Roomba
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Error 33
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Move to a new area, then press the button.
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Robot unable to clean path detailed in Smart map. The path may be blocked.
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Path Blocked - Roomba Error 33
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Error 34
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Please see the App for help.
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Internal comms error.
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Internal Error - Roomba Error 34
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| Error 35 | Please see the App for help. | Robot detected a pad that is not compatible. | Roomba Combo: Error 35 |
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Error 36
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Empty the bin.
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Bin full sensor was not cleared when debris evacuated.
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Bin - Roomba Error 36
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| Error 37 | Fill the tank. | The tank is low and needs to be refilled. | Roomba Combo: Error 37 |
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Error 38
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Please see the App for help.
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Power comms issue.
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Internal Error - Roomba Error 38
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Error 39
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Please see the App for help.
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Power comms issue.
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Internal Error - Roomba Error 39
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Error 41
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Please see the App for help.
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Mission timed out before completion. Press the button to restart mission.
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Mission Time Out - Roomba Error 41
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Error 42
|
-
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Failed to re-localize when direct cleaning.
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Failed to re-localize - Roomba Error 42
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Error 43
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-
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Roomba started in the dock Keep Out Zone.
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Dock - Roomba Error 43
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| Error 44 | Please see the App for help. | Robot has detected an issue with the pump. | Roomba Combo: Error 44 |
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Error 46
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Low Battery. Please charge.
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Robot ended the mission with low battery, not on the dock.
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Battery
|
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Error 47
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Please see the App for help.
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Invalid robot calibration. Reboot robot.
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Reboot Roomba
|
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Error 48
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Roomba's path.
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Invalid robot calibration. Reboot robot.
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Path - Roomba Error 48
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Error 66
| Please see the App for help. | Memory limit reached. | Memory - Error 66 |
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Error 68
| Please see the App for help. | The camera failed during a cleaning job. | Camera - Error 68 |
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Error 74
| Please see the App for help. | Area limit cleaned reached. | Area Limit - Error 74 |
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Error 75
| Please see the App for help. | Stuck around obstacles. | No Progress - Error 75 |
| Error 76 | Please see the App for help. | Internal communication error. | Roomba® Error 76 |
| Error 88 | Back-up refused. | Robot has determined it can no longer safely back-up. | Back-up refused - Error 88 |
| Error 89 | Mission runtime too long. | Robot has been running a mission for too long. | Mission runtime too long - Error 89 |
| Error 1003 | Please see the App for help. | Internal communications error, reboot robot. | Roomba®: Error 1003 |
| Error 1007 | Pad actuator hardware. | The pad actuator is experiencing a hardware issue. | Pad actuator hardware – Error 1007 |
| Error 1008 | Error 1008. | The pad actuator could not move. | Pad actuator stall – Error 1008 |
| Error 1009 | Pad actuator hardware. | The pad actuator is experiencing a hardware issue. | Pad Actuator Hardware – Error 1009 |
| Error 1011 | Floor type sensor error. | The floor type sensor is experiencing an error. | Floor Type Sensor – Error 1011 |
| Error 1013 | Tank leaking. | The robot's tank is leaking. | Roomba® Combo Error 1013: Tank Leaking |
| Error 1014 | Robot fluid level sensor. | The fluid level sensor is experiencing an error. | Roomba® Combo Error 1014: Robot Fluid Level Sensor |
| Error 1015 | Tank fluid level sensor. | The tank fluid level sensor is experiencing an error. | Roomba Combo Error 1015: Tank Fluid Level Sensor |
If the message persists, please contact iRobot Customer Care.
For expedited service, please have the following ready:
