Roomba® i Series will tell you something is wrong with the light ring around the CLEAN button appearing solid red, followed by a narrated voice message. Refer to the following chart. Error messages can be repeated by pressing the CLEAN button. If Roomba® is turned on, you can also press the bumper to repeat the message.
| Error Code | Error Message | Likely Cause | What to Check |
|---|
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Error 1
|
Uneven ground. Place on a flat surface, and then press Clean
|
The left wheel for Roomba® is hanging down or Roomba® is stuck.
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Left Wheel - Roomba Error 1
|
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Error 2
|
Clear the brushes, then press Clean
|
The multi-surface rubber brushes cannot spin.
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Brushes - Roomba Error 2
|
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Error 3
|
Uneven ground. Place on a flat surface, and then press Clean
|
The right wheel for Roomba® is hanging down or Roomba® is stuck
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Right Wheel - Roomba Error 3
|
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Error 4
|
Clear the wheels, then press Clean
|
Left wheel stalled. Left wheel is jammed
|
Left Wheel - Roomba Error 4
|
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Error 5
|
Clear the wheels, then press Clean
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Right wheel stalled. Right wheel is jammed
|
Right Wheel - Roomba Error 5
|
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Error 6
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Drop off detected. Move to a new area, and then press Clean
|
Constant cliff detected. Check that cliff sensors are clear of debris
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Cliff Sensors - Roomba Error 6
|
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Error 7
|
Wheel problem. See the app for help
|
Left wheel on the ground and robot cannot sense
|
Left Wheel - Roomba Error 7
|
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Error 8
|
Vacuum problem. See the app for help
|
Vacuum has poor suction
|
See the App - Roomba Error 8
|
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Error 9
|
Tap the bumper to unstick, then press Clean
|
Constant Bump. Bumper is jammed with debris or dislodged
|
Bumper - Roomba Error 9
|
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Error 10
|
Wheel problem. See the app for help
|
Right wheel on the ground and robot cannot sense
|
Right Wheel - Roomba Error 10
|
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Error 11
|
Vacuum problem. See the app for help
|
Vacuum motor not activating
|
Roomba Error 11
|
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Error 12
|
Drop off detected. Move to a new area, and then press Clean
|
Cliff Sensors
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Cliff Sensors - Roomba Error 12
|
|
Error 13
|
Uneven ground. Place on a flat surface, and then press Clean
|
Both wheels on uneven surface
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Wheels - Roomba Error 13
|
|
Error 14
|
Reinstall the bin, then press Clean
|
Bin not present in robot. Ensure filter is installed in bin. Check bin detect switch
|
Bin or Filter - Roomba Error 14
|
|
Error 15
|
|
Internal board error
|
Internal Error - Roomba Error 15
|
|
Error 16
|
Move to a flat surface, then press Clean
|
Robot bumped upon start. Bumper possibly dislodged
|
EnvironmentBumper Error 16
|
|
Error 17
|
Navigation problem. See the app for help
|
The robot entered an unknown area and got lost while cleaning and unable to return to Home Base
|
Roomba's Environment
|
|
Error 18
|
Docking problem. Place on the Home Base® to charge
|
Cleaning is complete, but the robot was unable to dock onto the Home Base®
|
Roomba's Environment
|
|
Error 19
|
Undocking problem. Clear obstacles, and then press Clean
|
Failed to undock. May have bumped something near Home Base®
|
HomeBase - Roomba Error 19
|
|
Error 21
|
Please see the app for help
|
Lost communication with mobility board. Reboot robot.
|
Internal Error - Roomba Error 21
|
|
Error 22
|
Move to a new area, then press Clean
|
Roomba®'s Environment
|
Robot's Surroundings - Roomba Error 22
|
|
Error 23
|
|
Battery Authentication Failure. Ensure battery is iRobot® authentic
|
Roomba e Series and i Series: Error 23/Charging Error 17
|
|
Error 24
|
Place on a flat surface, then press Clean
|
Roomba®'s Environment
|
Wheels - Roomba Error 24
|
|
Error 25
|
Please see the app for help
|
Internal Board Error. Reboot robot.
|
Internal Error - Roomba Error 25
|
|
Error 26
|
Vacuum problem. See the app for help
|
Vacuum stall. Filter clog possible
|
Filter - Roomba Error 26
|
|
Error 27
|
Vacuum problem. See the app for help
|
Vacuum Motor Over-temp: Clogged filter or bad impeller of vacuum motor
|
Filter or Vacuum Motor
|
|
Error 29
|
Please see the app for help
|
Error while upgrading software
|
Upgrade Software - Roomba Error 29
|
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Error 30
|
Vacuum problem. See the app for help
|
Vacuum failed to start
|
Vacuum Motor-Roomba Error 30
|
|
Error 32
|
Please see the app for help
|
Smart Map version on robot does not match map saved on App
|
Reboot Roomba
|
|
Error 33
|
Move to a new area, then press Clean
|
Robot unable to clean path detailed in Smart Map. Path may be blocked
|
Path Blocked - Roomba Error 33
|
|
Error 34
|
Please see the app for help
|
Internal Comms Error. Reboot robot.
|
Roomba i Series Error 34 “Please see the app for help”
|
|
Error 36
|
Empty the bin
|
Bin Full Sensor not Cleared when debris evacuated
|
Bin - Roomba Error 36
|
|
Error 38
|
Please see the app for help
|
Power Comms. Issue. Reboot robot.
|
Internal Error - Roomba Error 38
|
|
Error 39
|
Please see the app for help
|
Power Comms. Issue. Reboot robot.
|
Internal Error - Roomba Error 39
|
|
Error 40
|
|
Robot Stuck in Virtual Wall® Beam
|
Virtual Wall - Roomba Error 40
|
|
Error 41
|
Please see the app for help
|
Mission timed out before completion. Press CLEAN to restart mission
|
Mission Time Out - Roomba Error 41
|
|
Error 42
|
|
Failed to re-localize when direct cleaning
|
Failed to re-localize - Roomba Error 42
|
|
Error 43
|
|
Started in Home Base® IR Halo off Home Base®
|
Home Base - Roomba Error 43
|
|
Error 46
|
Low Battery. Please charge
|
Robot Ended Mission with low battery not on dock
|
Battery
|
|
Error 47
|
Please see the app for help
|
Invalid Robot Calibration. Reboot robot.
|
Reboot Roomba
|
|
Error 48
|
Roomba's path
|
Invalid Robot Calibration. Reboot robot.
|
Path - Roomba Error 48
|
| <>Error 66 | Please see the app for help | Memory limit reached | Memory - Error 66 |
| Error 68 | Please see the app for help | Camera failed during cleaning job | Camera- Error 68 |
| Error 74 | Please see the app for help | Area limit cleaned reached | Area Limit- Error 74 |
| Error 75 | Please see the app for help | Stuck around obstacled | No Progress- Error 75 |
| Error 76 | Please see the app for help | Internal Communication Error | Internal Communication Error - Roomba Error 76 |
| Error 88 | Back-up refused | Robot has determined it can no longer safely backup | Back-up refused - Error 88 |
| Error 89 | Mission runtime too long | Robot has been running a mission for too long | Mission runtime too long - Error 89 |
| Error 99 | Indicated as “incomplete” in the mission report | Robot was not able to orient itself based on known landmarks, could not complete cleaning, and therefore, canceled the cleaning job | Roomba i Series Error 99 |
| Error 1003 | Please see the app for help | Internal communication error | Roomba®: Error 1003 |
| Error 1010 | Please see the app for help | Robot is not able to make a path back to the dock | Error 1010 |
If the message persists, please contact iRobot Customer Care .
For expedited service, please have the following ready:
- Your robot charged and with you.
- Your robot's Serial number.
- For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).
