Your s Series Roomba will tell you something is wrong with the light ring around the bin lid appearing solid red, followed by a narrated voice message. Refer to the following chart. Error messages can be repeated by pressing the CLEAN button. If Roomba® is turned on, you can also press the bumper to repeat the message.
If the message persists, please contact iRobot Customer Care.
For expedited service, please have the following ready:
- Your robot charged and with you.
- Your robot's Serial number.
- For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer).
| ErrorCode | Error Message | Likely Cause | What to Check |
|---|
| Error 1 | Uneven ground. Place on a flat surface, and then press CLEAN. | The Roomba's left wheel is hanging down or Roomba® is stuck. | Left Wheel - Roomba Error 1 |
| Error 2 | Clear the brushes, then press CLEAN. | The multi-surface rubber brushes cannot spin. | Brushes - Roomba Error 2 |
| Error 3 | Uneven ground. Place on a flat surface, and then press CLEAN. | The Roomba's right wheel is hanging down or Roomba® is stuck. | Right Wheel - Roomba Error 3 |
| Error 4 | Clear the wheels, then press CLEAN. | Left wheel drive stall. Left wheel is jammed. | Left Wheel - Roomba Error 4 |
| Error 5 | Clear the wheels, then press CLEAN. | Right wheel drive stall. Right wheel is jammed. | Right Wheel - Roomba Error 5 |
| Error 6 | Drop off detected. Move to a new area, and then press CLEAN. | Constant cliff detected. Check that cliff sensors are clear of debris. | Cliff Sensors - Roomba Error 6 |
| Error 7 | Wheel problem. See the app for help. | Left wheel encoder is not registering. | Left Wheel - Roomba Error 7 |
| Error 8 | Vacuum problem. See the app for help. | Vacuum has poor suction. | See the App - Roomba Error 8 |
| Error 9 | Tap the bumper to unstick, then press CLEAN. | Constant Bump. Bumper is jammed with debris or dislodged. | Bumper - Roomba Error 9 |
| Error 10 | Wheel problem. See the app for help. | Right wheel encoder is not registering. | Right Wheel - Roomba Error 10 |
| Error 11 | Vacuum problem. See the app for help. | Vacuum motor not activating. | See the App - Roomba Error 11 |
| Error 12 | Drop off detected. Move to a new area, and then press CLEAN. | Cliff Sensors. | Cliff Sensors - Roomba Error 12 |
| Error 13 | Uneven ground. Place on a flat surface, and then press CLEAN. | Both wheels on uneven surface. | Wheels - Roomba Error 13 |
| Error 14 | Reinstall the bin, and then press CLEAN. | Bin not present in robot. Ensure the filter is installed in the bin. Check the bin detect switch. | Bin or Filter - Roomba Error 14 |
| Error 15 | Error 15. | Internal navigation error. | Internal Error - Roomba Error 15 |
| Error 16 | Move to a flat surface, and then press CLEAN. | Robot bumped upon start. Gyro Error. Bumper possibly dislodged. | Environment Bumper Error 16 |
| Error 17 | Navigation problem. See the app for help. | Roomba® ends mission at a different location than Home Base or starting point. | Roomba's Environment- Roomba Error 17 |
| Error 18 | Docking problem. Place on the Home Base® to charge. | Roomba® stuck in Home Base® IR after undocking. | Roomba's Environment- Roomba Error 18 |
| Error 19 | Undocking problem. Clear obstacles, and then press CLEAN. | Failed to undock. May have bumped something near Home Base®. | Home Base - Roomba Error 19 |
| Error 21 | Please see the app for help. | Lost communication with mobility board. Reboot robot. | Internal Error - Roomba Error 21 |
| Error 22 | Move to a new area, then press CLEAN. | Roomba's Environment. | Robot's Surroundings - Roomba Error 22 |
| Error 23 | Error 23. | Battery Authentication Failure. Ensure battery is iRobot® authentic. | Battery Authentication Error - Roomba Error 23 |
| Error 24 | Place on a flat surface, then press CLEAN. | Roomba's Environment. | Wheels - Roomba Error 24 |
| Error 25 | Please see the app for help | Internal Communication Error. Reboot robot. | Internal Error - Roomba Error 25 |
| Error 26 | Vacuum problem. See the app for help | Vacuum stall. Possible filter clog. | Filter - Roomba Error 26 |
| Error 27 | Vacuum problem. See the app for help | Vacuum Motor Over-temp: Clogged filter or bad impeller of vacuum motor. | Filter or Vacuum Motor - Roomba Error 27 |
| Error 29 | Please see the app for help. | Error while upgrading software. | Upgrade Software – Roomba Error 29 |
| Error 30 | Vacuum problem. See the app for help. | Vacuum failed to start. | Vacuum Motor - Roomba Error 30 |
| Error 31 | Please see the app for help. | Internal Board Error. Press CLEAN to restart. | Internal Error - Roomba Error 31 |
| Error 32 | Please see the app for help. | Smart Map version on robot does not match map saved on App. | Reboot Roomba - Roomba Error 32 |
| Error 33 | Move to a new area, then press CLEAN. | Robot unable to clean path detailed in Smart Map. The path may be blocked. | Path Blocked - Roomba Error 33 |
| Error 34 | Please see the app for help. | Internal Comms Error. Reboot robot. | Internal Error - Roomba Error 34 |
| Error 36 | Empty the bin. | Bin Full Sensor not cleared when debris evacuated. | Bin - Roomba Error 36 |
| Error 38 | Please see the app for help. | Power Comms. Issue. Reboot robot. | Internal Error - Roomba Error 38 |
| Error 39 | Please see the app for help. | Power Comms. Issue. Reboot robot. | Internal Error - Roomba Error 39 |
| Error 40 | Roomba® s Series (No spoken message) Error 40. | Robot Stuck in Virtual Wall® Beam. | Virtual Wall - Roomba Error 40 |
| Error 41 | Please see the app for help. | Mission timed out before completion. Press CLEAN to restart mission. | Mission Time Out – Roomba Error 41 |
| Error 42 | Roomba® s Series (No spoken message) Error 42. | Failed to re-localize when direct cleaning. | Failed to re-localize - Roomba Error 42 |
| Error 43 | Roomba® s Series (No spoken message) Error 43. | Started in Home Base® IR Halo off Home Base®. | Home Base - Roomba Error 43 |
| Error 45 | Close the Lid Error 45. | The lid was open during the start of a cleaning job. | Close the Lid - Roomba Error 45 |
| Error 46 | Low Battery. Please charge. | Robot ended the Mission with low battery, not on dock. | Battery - Roomba Error 46 |
| Error 47 | Please see the app for help. | Invalid Robot Calibration. Reboot robot. | Reboot Roomba - Roomba Error 47 |
| Error 48 | Roomba's path. | Invalid Robot Calibration. Reboot robot. | Path - Roomba Error 48 |
| Error 53 | Please see the app for help. | New Cleaning Head not compatible with current Software, update required. | Cleaning Head: Software Update Required Roomba Error 53 |
| Error 66 | Please see the app for help. | Memory limit reached. | Memory - Roomba Error 66 |
| Error 68 | Please see the app for help. | The camera failed during a cleaning job. | Camera - Roomba Error 68 |
| Error 74 | Please see the app for help. | Area limit for cleaning reached. | Area Limit - Roomba Error 74 |
| Error 75 | Please see the app for help. | Stuck around obstacle. | No Progress - Roomba Error 75 |
| Error 76 | Please see the app for help. | Internal Communication Error. | Internal Communication Error - Roomba Error 76 |
| Error 1003 | Please see the app for help. | Internal Communication Error. | Roomba®: Error 1003 |
| Error 1010 | Please see the app for help. | Robot cannot make a path back to the dock. | Error 1010 |
