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Error Message Chart for Roomba® 100/1000, 200/2000, Plus 400, Plus 500, Plus 600, Max 700, and Max 800 Series

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Roomba® will stop and will tell you something is wrong with a narrated voice. Refer to the following chart to determine what to do with the error message.

 

Error messages can be repeated by pressing the power button.

Click here to view Regular Errors:

 

IndicatorsLikely CauseWhat To Check
Error 2, Main Brush StallThe main brush cannot turn.Main Brush
Error 4, Left Wheel JammedLeft wheel jammed.Left Wheel
Error 5, Right Wheel JammedRight wheel jammed.Right Wheel
Error 6, Cliff SensorRoomba® is stuck over and edge, on a threshold, or is on a dark surface.Cliff Sensors
Error 9, Bumper JammedRoomba's® bumper is stuck and is not moving freely.Bumper
Error 14, Bin MissingRoomba® is not detecting an installed bin.Bin
Error 16, Navigation ErrorRoomba® failed to navigate properly.Navigation
Error 19, Undocking Error
Roomba® cannot leave the dock
Undocking
Error 26, Vacuum Motor StalledThe vacuum is experiencing insufficient airflow.Vacuum Motor
Error 29, Software UpdateRoomba® was started while a software update was being performed.Software Update
Error 32, Map Version MismatchThe Smart Map your robot created does not match with the map in the Roomba® HOME App.Smart Map
Error 33, Trapped/StuckRoomba® is unable to plan a path out of an area.Environmental
Error 35, Pad ErrorRoomba® tried to detect the pad that is attached, but failed.Pad Install
Error 36, Bin Full (Roomba® 200/2000 only)The DustCompactor™ arm inside the bin may no longer move.Empty Bin
Error 44, Pump IssueThere is an issue with the pump activating when Roomba® is attempting to start a mopping and vacuum mission.Fill Tank/Bin
Error 46, Low BatteryRoomba® battery is low and needs to be charged.Battery
Error 47, Invalid Calibration (100/1000 and 200/2000 Series)Please contact customer support so that we may remotely update a sensor in your robot.Error 47, Roomba® 100/1000 Series 200/2000 Series
Error 48, Path BlockedObstacles preventing Roomba® from navigating from room to room within the cleaning area.Path Blocked
Error 68, Camera Failure (Roomba® Plus 500 only)Roomba® is not receiving data from its camera.Reboot
Error 69, Localization ErrorObstacles preventing Roomba® from navigating from room to room within the cleaning area.Adequate Light
Error 266, SubscriptionThe robot must be set up on the app in order to operate.Subscription
Error 1000, Side Brush StallThe left side brush is not spinning.Side Brush
Error 1001, Side Brush StallThe side brush cannot turn.Side Brush
Error 1008, Pad Actuator StallPad actuator mechanism failed to work.Mopping Pads/Pad Actuator
Error 1010, NavigationThis error may occur when a new obstacle is in your robot's path.Environmental
Error 1025, Laser Sensor AbnormalityLiDAR is not working, and the robot failed to navigate properly.Environmental

Error 1026, Mop Stuck

(Roomba® Plus 400 and Plus 500 only)

The left or right mop pad is tangled or stuck.Mopping Pads

Error 1029, Incompatible Map

(Roomba® Plus 400, Plus 500, Max 700)

The map has become corrupted. Please delete the existing map and remap.Error 1029, Incompatible Map

Error 1030, Stuck in No Mop Zone

Please rescue the robot. Lift it up and place it outside of the zone it is trapped in, or back on the dock.Error 1030, Stuck in No Mop Zone
Error 350, Evac Bag MissingRobot was unable to evacuate debris into the dock because the evac bag is full or missing.Evac Bag
Error 353, Evac Bag FullRobot was unable to evacuate debris into the dock because the evac bag is full.Evac Bag
Error 360, Dock Communication FailureRoomba® is not Communicating with the AutoWash™ dock properly.Dock
Error 365, Evac Too FrequentlyToo Many Evacuations. Check the dock and bin for clogs.Error 365, Evac Too Frequently
Error 450, Dock Tank MissingThe clean water tank on the dock is missing.Clean Water Tank
Error 451, Dock Tank Level Too LowThe clean water tank on the dock doesn’t have enough water.Clean Water Tank
Error 455, Pump FailureThere is an issue with the dock's pump.Nozzle
Error 457, Communication FailureThe dock is unable to refill the robot's water tank.Dock
Error 510, Dock Software UpdatingThe dock is updating its software.Dock Software
Error 513, Grey Water Pump FailureThe pump that sucks the dirty water has had a failure.Dock Reboot
Error 517/672, Basin OverflowWater cannot be removed from overflow basin.

Pad Washing Basin, Max 700 Series

Pad Washing Basin, Plus 400 and Plus 500 Series

Error 520, Dock IrDA Comms FailureRoomba® was not able to communicate with its dock over IrDA communication.Clean IR Sensors
Error 653, Grey Water Dock Tank MissingThe dirty water tank in the dock has been removed.Dirty Water Tank
Error 654, Dirty Water Tank FullThe grey water dock tank level is too full.Dirty Water Tank
Error 660, Communication FailureCommunication failure between the dock and the robot.Dock Comm
Error 670, Cleaning bracket not installed.Check that the dock's cleaning tray / mop pad wash basin is installed correctly.Dock Tray
Error 671, Fresh water tankThe docks fresh water tank is empty or not installed.Fresh water Dock Tank
Error 672, Dirty Water TankThe docks Dirty / grey water tank is full or not installed.Dirty Water Tank
Error 668, No Pad AttachedNo pad attached to the robot.Pad
Error 669, Pad Actuator StallThere has been a stall with the pad actuator.Mopping Pads
Error 751, Pad Drying Motor FailureThe blower motor has stalled and cannot run.Dock Reboot
Error 752, Pad Actuator StallThere has been a stall with the pad actuator.Mopping Pads
Error 756, No Pad Attached

Remove, clean, and reinstall the mop pad.

 

There is no pad attached.

Error 756, Roomba® Max 700 Series Combo

 

Mopping Pads

Error 757, Communication FailureCommunication failure between the dock and the robot.Dock Comm

 

Click here to view Charging Errors:

 

IndicatorsLikely CauseWhat To Check
Charging Error 101Roomba® cannot sense the battery is installed.Reinstall Battery
Charging Error 102Battery fault has been detected.Reinstall Battery
Charging Error 103Roomba® charging system isn't working properly.Charging System
Charging Error 104There is no electrical current reaching the robot.Charging Contacts
Charging Error 105There is a low electrical current reaching the robot.Charging Contacts
Charging Error 106Battery is too hot for charging.Environmental
Charging Error 107Battery is too cold for charging.Environmental
Charging Error 109Permanent battery fault.Remove Battery
Charging Error 110Imbalance in the cells.Authentic Battery
Charging Error 111Battery hardware fault.Remove Battery
Charging Error 114Internal error with the battery.Authentic Battery
Charging Error 115Cell failure on the battery.Authentic Battery
Charging Error 117The battery may not be iRobot® authentic.Authentic Battery
Charging Error 119The robot is on the dock but cannot charge properly.Charging Contacts
Charging Error 120Battery fault has been detected.Reinstall Battery
Charging Error 121Robot is on the dock, but it is losing charge.Charging Contacts

 

 

Information
Error Message Chart for Roomba® 100/1000, 200/2000, Plus 400, Plus 500, Plus 600, Max 700, and Max 800 Series
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